Privacy Policy | Your Rights & Choices

Introduction

Welcome to Qymavo.com ("we," "our," or "us"). At Qymavo.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our manicure and pedicure services.

By accessing or using Qymavo.com, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: Name, email address, telephone number, postal address, and other identifiers that you voluntarily provide when booking services, creating an account, or contacting us.
Service Information: Details about the manicure and pedicure services you request, appointment history, preferences, and special requests.
Payment Information: Credit card details, billing address, and other financial information necessary to process payments. Note that payment processing is typically handled by secure third-party payment processors.
Technical Information: IP address, browser type, operating system, device information, browsing actions and patterns, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, including page views, time spent on pages, navigation paths, and interaction with advertisements and other content.

How We Collect Information

We collect information through various methods, including:

Direct Interactions: Information you provide when filling out forms, creating an account, booking appointments, subscribing to newsletters, or communicating with us.
Automated Technologies: Cookies, web beacons, server logs, and other similar technologies that automatically collect technical data when you browse our website.
Third Parties: We may receive information about you from third-party service providers, business partners, and publicly available sources.

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process and manage your appointments and service requests
Communicate with you about your appointments, services, and promotions
Personalize your experience and deliver content relevant to your interests
Analyze usage patterns and improve our website functionality
Prevent fraudulent transactions and monitor against unauthorized activities
Comply with legal obligations and enforce our terms and policies
Send promotional materials and special offers (with your consent where required by law)

Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary to fulfill our contractual obligations to you (e.g., providing manicure and pedicure services you've booked).
Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms.
Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.

Data Sharing and Disclosure

We may share your personal information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Business Partners: Trusted partners who help us provide and improve our services.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain circumstances.
Restriction: Request restriction of processing of your personal data.
Data Portability: Request the transfer of your personal data to you or a third party.
Objection: Object to processing of your personal data based on legitimate interests.
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, regular security assessments, and staff training.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Legal obligations to which we are subject
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.